Behavioral Interview Training Workshop
1 Day Version Outline
What you will learn:
Introduction to Behavioral Interviewing – the strategy, principles,
and history
Interviewing Preparation – the groundwork for
conducting effective interviews
Preparation of job descriptions, performance profiles, and critical competencies
Creation of interviewing tools & guides for your organization
The Behavioral Interviewing Model – including
questions and advanced Behavioral Interviewing techniques for identifying the most
qualified applicants
Comparison to traditional interview approach
Constructing effective behavioral questions
Utilizing behavioral questions to your advantage
Utilizing effective probing techniques and when to use them
Note taking, managing & controlling the interview, non-verbal skills, listening
skills
First practice session – role plays, and instructor
examples
Interviewing Essentials
Strategy for beginning your interview process
Four phases of all well constructed interviews:
Opening phase
Information Gathering phase
Information Giving phase
Closing phase
Second practice session (if time allows) – role
plays
Evaluation & Selection Strategy
Creating an effective evaluation strategy:
First impressions
Use of notes and candidate information
Evaluation criteria
Implementing your evaluation strategy
Sample evaluation forms
EEO Assessment – avoiding legal pitfalls and liability
Exercise
Discussion of legal & non-legal questions and implications
Interviewer Tips – the do’s & don’ts
Strategic deployment of Behavioral Interviewing techniques within your organization
or department