Frequently Asked Questions

The profile can be administered via the Internet whereby a candidate is provided an access code and they simply log onto a profile administration web site, and type in their access code to complete the profile. The profile can also be administered via paper & pencil, or via an e-mail template.

The profile usually takes about 15 minutes to complete.

The resulting Candidate Profile & Behavioral Interview is automatically e-mailed to the hiring manager within seconds of the candidate completing the profile.

Yes, a candidate can take the profile anywhere there is Internet access. The profile is designed to not have right or wrong answers. As a result, the integrity of the results remains high, removing concerns about whether or not the candidate was the individual that actually completed the profile.

It is important to explain to the candidate that the ZERORISK Hiring System Profile is not a pass/fail test, and is by no means the sole basis for making a hiring decision. The profile helps generate legally-reviewed, behavioral interview questions to assist in making the right decision for the company as well as the candidate.

We do not recommend sharing the results with candidates. There are often numerous candidates and sharing and explaining the results can be time-consuming. Additionally, the results are written in a very direct format to help employers make informed hiring decisions. If you feel the need to give a report to a candidate, we suggest ordering ZERORISK HR’s Career Effectiveness Report, which is written in a friendlier, more coaching style.

Currently the profile is available in English and Spanish. Additional languages are coming soon.

The ZERORISK Hiring System Profile meets all legal guidelines and is in total conformance with the ADA and EEOC regulations. All of the validation studies comply with the American Psychological Association’s guidelines for analysis of psychometric instruments and follow industry-standard procedures for statistical analysis. In fact, when objective assessment/testing tools are properly used to make hiring or promotional decisions, statistics indicate that these tools actually reduce exposure to "adverse impact" claims.

"For every dollar an employer invests in personnel screening, the savings range from $5 to $16 in reduced absenteeism, improved productivity, lower turnover, safer working environments, reduced insurance premiums, and decreased employer liability."
—Small Business Administration

The profile should be administered early in the interviewing process. It is recommended that your company conduct an initial round of interviews (could be phone interviews) to narrow the field down to the most qualified candidates. Most clients administer the profile before the first or second in-depth interview. You are not obligated to profile every candidate that applies, but the key is to remain consistent at what point your company administers the profile.

Our client services department provides unlimited consultation/interpretive support over the phone. We also offer a 1-day certification training course on a quarterly basis at our corporate offices in Dallas, Texas, and our consultants are also available to conduct this certification training for a group at your office location. In addition to our phone consultation and certification training, we also provide you with a User’s Manual that acts as a desktop reference for interpretive support.