The Answer to Whether An Employee Fits Your Culture

Oct 03, 2017

Employee Culture Fit

In the business of managing the HR department, you are accustomed to using subjective methods to determine whether an employee fits your company culture or the sub-culture of their team.

Perhaps you even gather information from team members on how certain employees are faring in their role. You might ask:

  • How do they carry themselves in team meetings?
  • Do they socialize with other co-workers?
  • Do they attend company functions or find a reason not to attend?
  • Are they assertive and vocal or passive and quiet when an important decision needs to be made?

This information is important, but it does not provide a complete picture of whether an employee fits your culture. Instead, your team needs to routinely assess the cultural fit of employees using objective measurements.

How Do I Use Objective Measurements to Measure Culture Fit?

Before measuring whether an employee is a cultural fit, you first need to measure the culture of your overall company and the sub-culture of the employee's team.

Tools that measure emotional intelligence can help identify the core thinking patterns and values that are present in the current culture.

You should also conduct a culture analysis of various teams, such as service, sales, IT, executive leadership, and other key departments. This will help you identify the sub-cultures that have a tremendous influence on the engagement of certain employees.

Why is this important? ZERORISK HR has found that employees typically leave managers, not their job. Therefore, the sub-culture is a big determinant of whether the employee remains engaged in their work or does not fit the culture.

Then, once you measure the sub-culture, you should measure the thinking patterns of the employee to determine if there is a cultural fit. If the results indicate a mismatch, then you are able to confirm some of the preliminary information that you gathered and take steps to re-assign or release the employee.

However, if the results indicate the employee is actually a cultural fit for their role, then it indicates there could be another issue in-play that requires further investigation. Having this information will allow your HR team to sit down with the employee and determine what steps should be taken to enhance workplace productivity to benefit your company.

Can Training Programs Enhance Cultural Fit?

Yes, one of the steps that can be taken to enhance cultural fit is scheduling training for an employee who fits your culture but does not seem engaged with their work. Training could also be extended to the entire company if there is a pervasive cultural mismatch within your organization.

For example, ZERORISK HR studied a service-oriented company that conducted a culture audit. The results showed that empathy and clear self-awareness were key competencies that made up their culture.

All employees were then evaluated against these competencies to identify training and development needs. This analysis guided the HR department's process of developing programs to enhance these competencies.

This was a game-changer for positively impacting and building an effective culture. From a cost perspective, this process also helped streamline the costs associated with training and development programs by clearly identifying areas where training was needed.

The Complete Results of Measuring Cultural Fit

Companies that go through this process of measuring culture, matching the assessment to the emotional intelligence of their employees, and providing training opportunities to close cultural gaps realize tremendous benefits.

For example, a company that went through the culture audit process won the Malcolm Baldrige National Quality Award in the service category two years later.

Another company that assessed the cultural fit of employees in their company ranked in the Top 100 companies to work for in their market.

Completing this process also helps companies become an employer of choice. Additionally, issues facing companies such as wage inflation and candidate-sourcing become less of an issue.

To get started on implementing this process in your company, we recommend conducting a ZERORISK HR Human Capital Audit. This will measure the emotional intelligence of each team in your company, which helps you identify the overall culture, strengths and weaknesses, and blind spots of your organization.

Being armed with this information from assessing the cultural fit of your employees makes it possible to align your company's talent with desired business outcomes.

ZERORISK helps organizations build great cultures by identifying, developing, and retaining top talent. The ZERORISK Hiring System blends a revolutionary behavioral science with state-of-the-art technology to reduce unwanted turnover and improve employee performance. For more information contact us at (800) 827-5991.

© 2004-2018 ZERORISK HR, Inc. All rights reserved.


Social Media