• Perfecting Performance Reviews through Best Practices—Part I

    Sep 08, 2015
    Performance reviews are among the most dreaded workplace processes—for both employees and managers. The accompanying fear and anxiety of what could potentially be an uncomfortable conversation discourages both parties from truly getting the most out of what is intended to be an improved form of communication.
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  • Make the Most Out of Informal Review Practices

    Sep 01, 2015
    Informal reviews are an ideal opportunity to have a one-on-one conversation with employees and provide feedback about their performance. When done correctly, informal reviews can serve multiple purposes, including addressing issues, answering questions and providing encouragement and support.
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  • Understanding Communication Differences between Generations

    Aug 25, 2015
    Today, a typical office includes different generation groups working together as a team. These baby boomers, Generation X, and millennials teach, learn, and excel in different ways. Understanding how every team member best communicates is key to creating a productive and successful environment.
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  • How To Overcome Barriers to Effective Communication in the Office

    Aug 18, 2015
    As we discussed last week, clear communication is crucial in business. Poor communication is associated with increased conflicts, lower efficiency, lower employee engagement, and decreased accountability and has a negative impact on the company’s financial performance.
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  • Five Tips To Becoming a Clear Communicator

    Aug 11, 2015
    Communication—it’s something you do multiple times daily, in both your personal and professional life, in various forms. But is your point really getting across? Most problems and conflicts are the result of miscommunication.
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  • Recruit and Retain Top Teachers this Fall

    Aug 04, 2015
    Teachers are an integral part of everyone’s lives—from grade school and beyond. Avoiding high teacher turnover will guarantee that each learning experience will have consistency and be as effective as possible. With school right around the corner, understanding teacher selection and recruitment will be key to starting the school year off on the right note!
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  • What Makes an Effective Leader? More Than You Think

    Jul 28, 2015
    Have you ever had a boss who you thought was a great leader? Do you ever wish you could be more like that person? He or she not only managed day-to-day processes and people well but was also a motivator, a positive force in the workplace, an excellent communicator and listener, and someone who you felt truly cared about your professional success.
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  • Suffering from Sales Team Turnover? Rethink Your Hiring Practices

    Jul 21, 2015
    Sales employees are in a unique position. While money isn't everything, it is the reason why many salespeople go to work—to have earnings directly linked to their performance of selling products or services. But, when individuals are not a good fit for sales, or when they lack important core competencies to be successful, companies run into problems: decreased sales, decreased profits, and the high costs of sales team turnover.
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  • What Is Emotional Intelligence, and Why Is It Important in the Workplace?

    Jul 14, 2015
    Beginning our second part in this series on emotional intelligence (EQ). Let’s refresh your memory on how personality and emotional intelligence are very different.
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  • Emotional Intelligence versus Personality in the Workplace

    Jul 07, 2015
    For the first part of our 2-week series, it is important to understand and be able to recognize emotional intelligence and the way it affects employees. Emotional intelligence can set an employee apart in the workplace, allowing him or her to impact the bottom line for the company. This term is very popular among human resources departments, in hiring assessments, and even in executive boardrooms. So what exactly are emotional intelligence and emotional intelligence quotient (EQ)?
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