Answer These 5 Questions Before Hiring

Jun 28, 2019

Five Questions Before Hiring

With a goal of reducing the risk that accompanies hiring any new employee, you must begin incorporating certain steps that can significantly reduce the risk inherent in a hiring decision. To best reduce these hiring risks, the following five questions need to be answered "Yes" by the hiring manager before every hire.

1.    The first question is the one that most hiring managers focus on. It is the question that most industrial psychologists are asked to help answer: Can this person do the job? Here the focus is on the candidate, his/her skills, abilities, and expertise. This question is often answered on a sliding scale ranging from "perfectly suited for this job" to "not a chance." Many companies address this question by testing candidates to see if they can do the job. While an affirmative answer to this question is critical, you are still flirting with very high-risk hiring if you stop your investigation here.

2.    The second question requires greater sophistication in both the assessment and interviewing process. This question is: Does this person want to do this job? This question addresses the candidate's internal interests and motivations. Often people are capable of performing specific tasks at superior levels but have a strong aversion toward the doing of those tasks. These aversions towards positions in sales, customer service, management, finance, accounting, and team-oriented positions can be identified before you hire the person.

3.    The third question is even more specific: Would this person want to do this job for our company? While this question is still focused on the candidate, it now adds the character, environment, and condition of your company. Many companies "rob" their competitors' top performers only to have those people fail miserably in the new environment. Arriving at an answer to this question not only requires the matching of values, "personality styles," and benefits packages but also includes measuring the candidate's ability to acclimate, win others, and work within a specific type of political environment. Does your company have a power block that will "hang the new employee out to dry?" Will this candidate be able to win the support and protection of those who can help him succeed? 

4.    The fourth question is an extension of the third: Will this person work well for this specific boss? Here we are talking about personality matches and a whole lot more. Management and relating styles are more than neutral differences between people. How a boss interacts, responds, delegates, oversees, corrects, and protects his/her subordinates has everything to do with the energy the subordinates have to do their jobs. When a mismatch occurs, the subordinates spend their time and energy doing what they need their managers to do. When a match occurs, the subordinates are energized and motivated to accomplish what they were hired to do. Too often, capable, self-disciplined employees leave their positions solely because their managers micro-managed them. 

5.    The final question comes out of the laws of practical thinking: Is this person our best choice? Normally, people think that this question is automatically "Yes" if they have affirmative answers to the first four questions. This question is principally concerned with finding the candidate that best fulfills the first four questions. But too often companies hire someone without ever interviewing a second or third candidate. They do this for any number of "good" reasons, but the net effect is that they significantly limit their possibilities and take needless risks by hiring this way. But this question goes beyond just comparing the top candidate with all other prospects. This question forces hiring managers to readdress the thinking that led them to begin the interviewing process in the first place. 

While most businesses owners understand these concepts and can see the value of such a hiring process, they often disregard the chasm that exists between what they know to be good business practices and what is actually practiced in their companies. When they consider that the costs of an unhappy or incompetent employee can be more than 20 times that individual's annual salary, an additional level of effort to minimize these risks becomes a priority. Your risks can be reduced considerably by developing a hiring process that objectively measures the applicant's skills, like the
ZERORISK Hiring System, whether they really want to perform the tasks necessary to succeed, and how they will fit into the organization’s culture and work with their manager.

The ZERORISK Hiring System measures 8 emotional intelligence competencies and is the most objective way to assess talent to determine if the candidate is a good fit for the role. Let us help you create an objective hiring process. Contact us today.

ZERORISK helps organizations build great cultures by identifying, developing, and retaining top talent. The ZERORISK Hiring System blends a revolutionary behavioral science with state-of-the-art technology to reduce unwanted turnover and improve employee performance. For more information contact us at (800) 827-5991.

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