See the Results of the ZERORISK Hiring System: Employee Turnover Case Study

Nov 03, 2015

Perfecting Performance Reviews through Best Practices—Part II

Employee turnover can be very costly for an organization—that isn't a big secret. The estimated cost of losing a single position due to turnover can range from 30 percent of the annual salary to 150 percent. When you take into account sales and senior leadership positions, the cost can be as high as 250 percent. Some of the costs that can be associated with turnover are unemployment compensation, exit interviews, replacement costs, and training costs.

ZERORISK HR has found a solution to address the detrimental issue of turnover—see the proof of how they can help any client reach success.

What's the problem?

One of the nation's largest providers of medical software solutions was experiencing unusually high turnover in all areas of its organization. It is responsible for employing physicians, nurses, coders, software developers, and a variety of other professionals. The technical nature of its software products inspired the company to hire those with real-life knowledge and experience—hiring only for this technical skill and educational background. Taking these attributes into account solely, the company believed these candidates would be beneficial in the leadership and management roles in the company, while also being helpful in selling this technical software. Soon, they learned that while these employees had extraordinary technical skills and education, they lacked management competence and sales skills inside the organization. They began to see a fast-paced rise in turnover—especially turnover within the first year of employment.

Watch ZERORISK HR do what they do best!

So what was ZERORISK HR's solution to address this problem? By implementing the ZERORISK Hiring System to assist in their evaluation of candidates, they used the results to guide their interviewing and selection process. The hiring system provided interview training, such as hiring assessments, and emotional intelligence coaching for guidance to in hiring managers. This emotional intelligence coaching provided to managers allowed them to learn how to best manage, communicate with, and lead their direct reports. Additionally, the ZERORISK HR staff consulted with the client's leadership team to better resolve employee relations that had caused issues, a result of the lack of management competencies within the organization.

The bottom-line result!

Within a year of implementing the ZERORISK Hiring System and the emotional intelligence–based management development programs, turnover in the company dropped by 48 percent! This medical software company also saw the effects in its new hires: turnover of employees leaving within 1 year of their hire date dropped by 81 percent.

So what does this mean for your organization? If you are looking to reduce unwanted employee turnover, the ZERORISK Hiring System can do that for you. Learning the process of hiring for emotional intelligence rather than technical skills and education is key to ensuring top-performing new hires and adding consistency to your hiring process. For more information on implementing the ZERORISK Hiring System today, visit

ZERORISK helps organizations build great cultures by identifying, developing, and retaining top talent. The ZERORISK Hiring System blends a revolutionary behavioral science with state-of-the-art technology to reduce unwanted turnover and improve employee performance. For more information contact us at (800) 827-5991.

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