• How to Attract Personable, Passionate, People-Focused Employees

    Feb 21, 2017
    Are you hiring for a customer service or account management role? You need to be attracting intrinsic thinking job candidates. These individuals shine in roles where they are working and connecting with people, because they place higher value on relationships than financial gains. These employees will add a personal touch to their role and enhance customer loyalty to your company.
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  • Are You Hiring Entrepreneurial Thinkers?

    Feb 14, 2017
    If you’re not staying current with the times—and ever-changing market demands—you’re probably falling behind in the game. How can your franchise continue to offer inventive products or services and anticipate customer wants and needs? It starts with having entrepreneurial thinking people on your team. If you hire leaders who support innovative initiatives, you’re sure to be one move ahead of the competition.
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  • Why Is the Person I interviewed Not the Same Person Who Shows Up At The Office?

    Feb 07, 2017
    If you’re familiar with the expression “people don’t change,” think again. Many hiring managers can attest that people often do change between the time they were interviewed and the first day they arrive at the office. By understanding the four thinking conditions and how they apply to the interview process, managers can avoid a candidate bait and switch.
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  • Are You Hiring Team Players?

    Jan 24, 2017
    It’s difficult to work as a team if not everyone on the team is a team player. How do you know if you’re hiring people with teamwork acumen? The best predictor of future behavior is past performance. Examining specific behavioral indicators and asking behavioral-based interview questions can help you determine if candidates have what it takes to collaborate.
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  • Your Next Recruit Could Be One Post Away

    Jan 17, 2017
    If your company isn’t posting, sharing and hashtagging, you’re behind the times. With increasing numbers, internet users around the world are using various social media platforms to get news, connect with friends, and even look for jobs. Companies are paying attention—and yours should too. With an overwhelming majority of businesses already using social media platforms as recruiting tools, social media is quickly becoming the future of talent recruitment.
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  • How to Identify Managers Who are Good at Hiring

    Jan 10, 2017
    What do you look for when hiring a manager for your company? The ability to hire and develop others should be at the top of the list. This is not an easy skill to identify, but a pre-employment assessment provides the key to hiring success
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  • Stop Picking Favorites: Hire Skills, Not Likeability

    Jan 03, 2017
    Instead of making hiring decisions based on hunches, a gut feeling or whether or not you had "good chemistry" with a candidate, consider using an applicant appraisal form. This valuable hiring tool can help you effectively hire the right talent by comparing a candidate’s competencies to job requirements, and allows for easy comparison between candidates.
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  • Make a List and Check it Twice: Top Five Things To Do Now for Hiring Success in 2017

    Dec 27, 2016
    It’s official: 2016 is almost over. With just a few days left in this year, most people are looking ahead to 2017. But before you close the books on 2016, here are five things to do now to prepare your company for hiring success in 2017.
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  • Put Your Service Center into Overdrive by Hiring Customer Service-Oriented Employees

    Dec 20, 2016
    Savvy auto dealers understand that people skills count. Customer service before, during and after the sales or service process has a tremendous impact on the bottom line and CSI score for any dealership. These best practices can help you identify, hire and employ people with top-of-the-line service acumen to ensure your customers will keep driving back.
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  • Do Your 2017 Goals Include Your People Practices?

    Dec 13, 2016
    As 2016 draws to a close, you may be looking ahead at goals for the upcoming year. Do your 2017 business goals include your people practices? Your employees are the backbone of your organization and when they’re engaged in their work, your bottom line benefits. Make people a priority at your business in 2017 by adding an employee engagement strategy to your new year’s resolutions.
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