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Asked Questions

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  • How is the ZERORISK Assessment administered?
    The assessment is administered electronically. The candidate is provided a link to take the assessment via email. It can also be administered using paper and pencil if needed.
  • Can the assessment be taken on a mobile device?
    Yes, the assessment can be taken on mobile devices (including phones and tablets) as well as desktop/laptop computers.
  • How long does it take to complete the assessment?
    The assessment usually takes 15-20 minutes to complete.
  • When can I expect to receive the assessment results?
    The assessment results are automatically e-mailed to the hiring manager within seconds of the candidate completing the assessment.
  • What languages is the assessment available in?
    The assessment is currently available in the following languages: English, Spanish, Vietnamese, Italian, French, and Swedish. If you need the assessment in a language that is not listed, please contact us to discuss custom options.
  • When should ZERORISK Assessment be retaken?
    In almost every case, the assessment should not be retaken. The only time the assessment should be retaken is if the results come back as unreliable. Please refer to this article for more information.
  • When should the assessment be administered?
    The assessment should be administered early in the interview process. You will want to have at least one interview with the candidate after they have completed the assessment since interview questions are generated with the assessment results, the specific point in the hiring process will vary by organization. The key is to remain consistent in how you administer to your candidates.
  • How can the ZERORISK Assessment help me conduct candidate interviews?
    Part of the assessment results include a behavioral interview guide with interview questions that are customized for each candidate and designed to expose strengths and weaknesses through behavioral-based questions.
  • Is the ZERORISK Assessment valid and legal to use?
    The ZERORISK Assessment meets legal guidelines and is in conformance with the ADA and EEOC regulations. All the validation studies comply with the American Psychological Association's guidelines for analysis of psychometric instruments and follow industry standard procedures for statistical analysis. Statistics indicate that when objective assessment tools are properly used to make hiring or development decisions, these tools reduce exposure to "adverse impact" claims.
  • How will you help us understand the Assessment results?
    If you have any questions or simply want to go over results in more detail, our HR Services team is available to help. We provide unlimited interpretive support for candidate assessments over the phone and also offer free training webinars on a monthly basis.
  • Is the ZERORISK Hiring System compatible with my applicant tracking system (ATS)?
    The ZERORISK Hiring System is compatible with a number of Applicant Tracking Systems (ATS) including iCIMS, HYRELL, Applitrack, and Winocular. If you are interested in an ATS integration not listed, please contact us to discuss custom options.
  • How much does the ZERORISK Hiring System cost?
    Pricing is available for unlimited use and per assessment and is based on your unique needs. The ZERORISK Hiring System includes unlimited access to the hiring system, an unlimited number of assessments and behavioral interview guides, access to over 500 industry success benchmarks, and unlimited interpretive support for candidate assessments over the phone. Please contact us for specific pricing for your company.
  • What is the ROI of using a pre-employment assessment tool?
    "For every $1.00 an employer invests in personnel screening, the savings range from $5.00 to $16.00 in reduced absenteeism, improved productivity, lower turnover, safer working environments, reduced insurance premiums, and decreased employer liability." —U.S. Small Business Administration Take a look at our case studies to see how clients have strategically used the ZERORISK Hiring System to increase sales, reduce turnover, and increase customer service satisfaction ratings.
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