What ‚Äčis the Clear Direction Manager Development Program?

The Clear Direction Manager Development Program is a 6-month coaching program that provides objective descriptions on the biases within a manager's thinking, in addition to the clarity within those biases that allow us to exercise judgment (i.e., emotional intelligence). The program can be coached by a certified ZERORISK HR coach or a train-the-trainer option for in-house coaching.

What are the benefits of the program?

  • Enhances self-awareness by addressing the source of the behavior (thinking) rather than the symptoms (personality) and provides personalized development content rather than a "one-size-fits-all" approach—if we want to change behavior, we must first change our thinking.
  • Provides practical management tips that can be applied in the work environment rather than in a classroom setting—knowing is not enough; we must apply. Willing is not enough; we must do.
  • Increases management effectiveness by stimulating and directing communications about relevant business matters between managers and their direct reports—the relationship with a person's boss is the #1 reason employees leave.
  • Outlines the key behaviors that are critical to a manager's success.
  • Provides ongoing reinforcement over the course of 6 months—learning is best if it is a lifestyle, not an event!
Manager Development

What are our clients saying?


I really enjoyed the personal interaction and real-world applicability of the material. Many courses have vague, theoretical feel to them, but this program had concrete concepts that could be absorbed and applied immediately to the work environment, a key difference. It has also gotten my direct reports thinking about how to approach their people—how to connect with them in a manner consistent with the direct reports' mind-set. It will definitely make a difference in our results.

Regional Vice President, Hanger Orthopedic
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